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Autorzy: Praca zbiorowa

Sectoral Human Capital Study II (BBKL II)

Modern Business Services Sector – 1st edition

Rynek pracy i edukacja POWER Rozwój kompetencji

Rodzaj publikacji: Raport

Rok wydania: 2022

Język: EN

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Zobacz: Zasady korzystania z publikacji PARP

We are happy to share with you key results of the first edition of our research project Sectoral Human Capital Study II (BBKL II) in the Modern Business Services Sector. The aim of BBKL II is to increase knowledge on current and future demand for skills in 10 sectors of the Polish economy. In this brochure you will find data on: characteristics of modern business services sector, impact of COVID-19 on its processes, key job positions and necessary skills, sector development scenarios. There is also a section on a balance of competences where we tried to show employers’ and employees’ perspectives.

The research project in Modern Business Services Sector combines two editions, each of them includes a broad array of qualitative methods, including Delphi with 40 respondents as well as a quantitative survey on a representative sample of 800 employers and 800 employees holding key job positions. The first edition was conducted in September 2020 – October 2021.

More information on the results of Sectoral Human Capital Study II (BBKL II) in the Modern Business Services Sector is available in the Report (in Polish)

Branżowy Bilans Kapitału Ludzkiego - Branża Nowoczesnych Usług Biznesowych (raport z I edycji badań) - PARP - Centrum Rozwoju MŚP

Spis treści

Content:

  1. About the study
  2. Characteristics
  3. Key business processes
  4. Key job positions
  5. Employers’ requirements from candidates
  6. Employees’ education
  7. Assessment of employees’ skills
  8. Employee skills development
  9. Employment
  10. Forecast of new job positions in the sector
  11. Covid-19 impact on the sector
  12. Balance of competences (skills)
  13. Skills’ mismatch
  14. Competence gap
  15. Skills whose importance will grow in the future
  16. Sector development scenarios

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